Cumbria Registration Service - Customer Service Strategy

Cumbria Registration Service's strategy to provide customers with high quality registration services.

Waiting times for appointments

Event Requirement Target National average Current performance
Birth Within 5 working days 95% 95% 98.24%
Stillbirth Within 2 working days 95% 95% 100%
Death Within 2 working days 95% 95% 97.54%
Marriage/Civil Partnership notices Within 10 working days of request and so to allow the marriage/CP to proceed at a time and venue of the customer's choice where reasonable and practical 95% 95% 86.93%