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When we receive the medical certificate of cause of death (MCCD), it should have the name and contact details of the next of kin with it.
We will contact that person by phone within 48 hours of receiving the MCCD to register the death over the phone.
If you need further information, please contact us.
Telephone: 0300 303 2472
Once the registration is complete, a confirmation email will be sent. The email will confirm:
You can order a certificate during the telephone call to register the death. Please have a payment card to hand.
If you don't have a payment card let the registrar know so they can discuss how you can get your certificates following registration.
The certificates for burial or cremation will be sent electronically to the funeral director by scan (or photographed) and emailed. This means that documents don't need to be posted or hand delivered to a register office and our registration officers don't have to have face-to-face contact with customers, so reducing the risk of spreading the infection in line with government guidance.
If you notice something is wrong, you can apply to correct mistake on a death certificate.